About the role
The Receptionist acts as the first point of contact for our company and offers administrative support across the organization. He/she coordinates front-desk activities, including distributing correspondence and redirecting phone calls in a highly professional manner. The Receptionist has a hands-on mentality and can deal with emergencies in a positive and effective way while streamlining office operations. He/she is service minded and always makes visitors and colleagues feel like they are heard and helped.
Role responsibilities:
- Answer incoming calls and redirect the caller to the appropriate person in a friendly and professional manner;
- Welcome and register clients, vendors, and guests;
- Handle incoming & outgoing mail, coordinate the pick-up and delivery of express mail services;
- Execute administrative support: compose (invitation) letters, shipping labels, forms, records of express mail services, and confirmation of proper delivery;
- Order office supplies and maintain inventory;
- Assist personnel with administrative duties;
- Assist Office Coordinator with financial/ administrative duties
- Handle guest check-in and check-out registration for company apartments;
- Assist in accommodating visitors (international colleagues, CEO, clients);
- Maintain reservation calendar for conference rooms and if necessary clean up after use;
- Register company car users and vehicles, keep keys in safebox and record mileages book / validate user’s driving license and usage records;
- Register and inform employees who use company apartments for business trip stay in the Netherlands;
- Keeping the office public areas (two kitchen areas, hallways, and canteen) clean and in order;
- Facilitate meetings e.g. order lunch, reserve rooms, take care of stationary, IT connection, etc.;
- Follow the determined processes, safety, and environmental instructions;
- Report improvement opportunities in the organization, processes, and incidents;
- Perform other duties as assigned.
Required skills, qualifications, and experience:
- • 1-3 years of relevant work experience in a fast-paced and multicultural environment;
• MBO working and thinking level, acquired by education or work experience;
• Excellent communication skills in English and Dutch language, other European language skills will be an advantage;
• Excellent (business) telephone and e-mail skills.
• Service-minded in person and when handling requests via phone or e-mail;
• Excellent communication and organization skills;
• Able to multi-task and perform under pressure, able to prioritize tasks under strict deadlines;
• Proficiency with MS Office and Teams.
• Proactive and positive attitude towards problem-solving.
We offer:
- Performance and experience-based competitive remuneration, pension plan.
- 25 holidays + option to purchase 5 extra holidays.
- Commuting allowance.
- Department & company-wide teambuilding events.
- An exciting opportunity to be part of the European transition to Zero Emissions transportation and de-carbonization of the economy.
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talents that connect with this mission and want to create a positive impact by joining a diverse and dynamic team 🌏