About the role:
We are currently looking for an IT Maintenance Engineer to join our team based in BYD Italy Office. The role is responsible for the implementation and maintenance of the IT infrastructure of the BYD Italy business and providing and maintaining system support services & administration for the groups computer infrastructure and various software & systems.
Main responsibilities:
- Cooperating with the HQ IT team to carry out the planning, implementation, upgrading, optimization and transformation of the IT network/server/infrastructure;
• Install and configure computer hardware, software, networks and applications
• Continuously monitor and maintain systems and networks
• Respond to technical support calls from other staff members or clients and communicate how to resolve issues
• Diagnose and troubleshoot system and network problems, software faults or hardware complications
• Support the roll-out of new applications
• Keep a record of issues, along with solutions, to refer back to in future instances
• Diagnosing and troubleshooting software and hardware issues;
• Management of the IT inventory, including hardware items as well as software licenses and warranties;
• Cooperating with the HQ IT team to implement network security;
• Efficiently and effectively responding to requests for IT support and providing solutions by cooperating with the HQ IT team.
• Serving as the first point of contact for IT support within the organization;
• Preparing computers/laptops and other IT equipment for employees, and managing computers and other IT office equipment;
• Other related activities and contingent assignments.
Qualification and requirements:
- Bachelor`s degree in computer science or IT-related majors.
- 1 years of IT Support-related work experience.
- Fluent English language skills.
- Chinese speaking is beneficial.
- Excellent communication and organization skills.
- Independent problem-solving and decision making skills.
We offer:
- Performance and experience-based competitive remuneration.
- Health Insurance (Metasalute) and Meal Vouchers.
- Department & company wide teambuilding events.
- An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy.
About BYD Group
Established in February 1995, BYD Group is a leading multi-sector high-tech company focused on the innovation and development in automobile, rail transit, renewable energy, and electronics.
Committed to fulfilling a better life through technological innovations, BYD Group leverages a powerful network of over 40 subsidiaries and 700,000 employees worldwide in over 400 cities of 79 countries, actively drive the implementation of comprehensive zero-emission and emission reduction solutions. In 2023, BYD Auto sold 3.02 million NEV (BEV+PHEV) globally, maintaining its position as the world leader in NEV sales. In January 2024, BYD became the Official Partner of UEFAEURO 2024，providing green mobility services for the championship.
BYD shoulders the responsibilities and duties of the era, firmly embraces the tides of automobile electrification and intelligence, and establishes itself as the leader of new energy vehicles in China and the world, as to pave a road of green innovation and development.
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏