Responsibilities:
1. Support dealers and service providers by providing information and resolving parts-related concerns.
2. Follow up on orders and backorders to ensure timely deliveries.
3. Take ownership of the order-to-cash process.
4. Assist dealers with system operating questions and interface with system developers.
5. Manage daily communication with dealers and service providers to ensure smooth parts operations.
6. Maintain and improve spare parts catalogs.
7. Perform data analysis on order overview and parts logistics.
8. Handle order returns, cancellations, and other spare parts-related inquiries.
9. Assist customs clearance agencies in clearing spare parts.
Requirements:
1. Minimum Bachelor's degree with Supply Chain or Business background
2. Client-facing experience with a highly customer-oriented mindset, preferably in the automotive industry.
3. High attention to detail and ability to perform tasks efficiently in a dynamic working environment.
4. Excellent written and spoken English and Turkish. Chinese language skills are considered an advantage.
5. Proficiency in Microsoft Office and Outlook; advanced Excel skills are a plus.
6. Effective communication skills and ability to work well in a team.
7. Willingness to learn and openness to new challenges.
We offer:
- Job in a fast-growing company and industry which represents sustainable technology;
- Performance and experience-based competitive remuneration;
- Team building events and employee learning opportunities.
Please note that position is open for candidates eligible to work in Turkey.
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏