About the role
The Receptionist acts as the first point of contact for our company and offers administrative support across the organization. He/she coordinates front-desk activities, including distributing correspondence and redirecting phone calls in a highly professional manner. The Receptionist has a hands-on mentality and can deal with emergencies in a positive and effective way while streamlining office operations. He/she is service minded and always makes visitors and colleagues feel like they are heard and helped.
The Receptionist is part of Office Management and reports to the Operations manager.
Role responsibilities:
- Answer incoming calls and redirect the caller to the appropriate person in a friendly and professional manner;
- Welcome and register clients, vendors, and guests;
- Handle incoming & outgoing mail, coordinate the pick-up and delivery of express mail services;
- Execute administrative support: compose (invitation) letters, shipping labels, forms, records of express mail services, and confirmation of proper delivery;
- Order office supplies and maintain inventory;
- Assist personnel with administrative duties;
- Assist Office Coordinator with financial/ administrative duties
- Handle guest check-in and check-out registration for company apartments;
- Assist in accommodating visitors (international colleagues, CEO, clients);
- Maintain reservation calendar for conference rooms and if necessary clean up after use;
- Register company car users and vehicles, keep keys in safebox and record mileages book / validate user’s driving license and usage records;
- Register and inform employees who use company apartments for business trip stay in the Netherlands;
- Keeping the office public areas (two kitchen areas, hallways, and canteen) clean and in order;
- Facilitate meetings e.g. order lunch, reserve rooms, take care of stationary, IT connection, etc.;
- Follow the determined processes, safety, and environmental instructions;
- Report improvement opportunities in the organisation, processes, and incidents;
- Perform other duties as assigned.
Required skills, qualifications, and experience:
- • 1-3 years of relevant work experience in a fast-paced and multicultural environment;
• MBO working and thinking level, acquired by education or work experience;
• Excellent communication skills in Dutch and English language, other European language skills will be an advantage;
• Excellent (business) telephone and e-mail skills.
• Service-minded in person and when handling requests via phone or e-mail;
• Excellent communication and organization skills;
• Able to multi-task and perform under pressure, able to prioritize tasks under strict deadlines;
• Proficiency with MS Office and Teams.
• Proactive and positive attitude towards problem-solving.
We offer:
- Performance and experience-based competitive remuneration, pension plan.
- 25 holidays + option to purchase 5 extra holidays.
- Commuting allowance.
- Department & company-wide teambuilding events.
- An exciting opportunity to be part of the European transition to Zero Emissions transportation and de-carbonization of the economy.
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talents that connect with this mission and want to create a positive impact by joining a diverse and dynamic team 🌏